Privacy and Return Policy
Last updated: March 1, 2023 9:36 AM
We value your privacy very highly. Please read this Privacy Policy carefully before using the vgmotorsdirect.com Website (the “Website”) operated by VG Motors LLC, a Corporation formed in Florida, United States (“us,” “we,” “our”) as this Privacy Policy contains important information regarding your privacy and how we may use the information we collect about you.
Your access to and use of the Website is conditional upon your acceptance of and compliance with this Privacy Policy. This Privacy Policy applies to everyone, including, but not limited to: visitors, users, and others, who wish to access or use the Website.
By accessing or using the Website, you agree to be bound by this Privacy Policy. If you disagree with any part of the Privacy Policy, then you do not have our permission to access or use the Website.
What information we collect, where we get this information, how we use this information, what happens if we don’t have it, and the legal basis for processing this information
We collect any and all information that you enter on this Website. We collect the following information about you:
Identifying Information – Name
Specific piece of information
Name
Legal basis for processing this information
- The user has provided consent to the processing of their information.
Where we get this information
- Information submitted by the consumer.
How we use this information
- Enforcing our Terms of Service;
- Marketing and advertising;
- Performing services;
- Providing customer service;
- Resolving disputes;
- Verifying customer information.
What happens if we don’t have this information
- Our use of your data for enforcing our Terms of Service will not be possible;
- Our use of your data for marketing and advertising will not be possible;
- Our use of your data for performing services will not be possible;
- Our use of your data for providing customer service will not be possible;
- Our use of your data for resolving disputes will not be possible;
- Our use of your data for verifying customer information will not be possible.
Identifying information – Phone number
Specific piece of information
Phone number
Legal basis for processing this information
- The user has provided consent to the processing of their information.
Where we get this information
- Information submitted by the consumer.
How we use this information
- Enforcing our Terms of Service;
- Marketing and advertising;
- Performing services;
- Providing customer service;
- Resolving disputes;
- Verifying customer information.
What happens if we don’t have this information
- Our use of your data for enforcing our Terms of Service will not be possible;
- Our use of your data for marketing and advertising will not be possible;
- Our use of your data for performing services will not be possible;
- Our use of your data for providing customer service will not be possible;
- Our use of your data for resolving disputes will not be possible;
- Our use of your data for verifying customer information will not be possible.
Identifying information – IP address
Specific piece of information
IP address
Legal basis for processing this information
- The user has provided consent to the processing of their information.
Where we get this information
- Tracking pixels;
- The observation and recording of activities by the business, such as through the use of cookies.
How we use this information
- Analytics;
- Counting ad impressions to unique visitors;
- Enforcing our Terms of Service;
- Marketing and advertising;
- Performing services;
- Protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities;
- Providing customer service;
- Resolving disputes;
- Verifying customer information.
What happens if we don’t have this information
- Our use of your data for analytics will not be possible;
- Our use of your data for counting ad impressions to unique visitors will not be possible;
- Our use of your data for enforcing our Terms of Service will not be possible;
- Our use of your data for marketing and advertising will not be possible;
- Our use of your data for performing services will not be possible;
- Our use of your data for protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities will not be possible;
- Our use of your data for providing customer service will not be possible;
- Our use of your data for resolving disputes will not be possible;
- Our use of your data for verifying customer information will not be possible.
Identifying information – Email address
Specific piece of information
Email address
Legal basis for processing this information
- The user has provided consent to the processing of their information.
Where we get this information
- Information submitted by the consumer.
How we use this information
- Enforcing our Terms of Service;
- Marketing and advertising;
- Performing services;
- Providing customer service;
- Resolving disputes;
- Verifying customer information.
What happens if we don’t have this information
- Our use of your data for enforcing our Terms of Service will not be possible;
- Our use of your data for marketing and advertising will not be possible;
- Our use of your data for performing services will not be possible;
- Our use of your data for providing customer service will not be possible;
- Our use of your data for resolving disputes will not be possible;
- Our use of your data for verifying customer information will not be possible.
Identifying information – Device identifier
Specific piece of information
Device identifier
Legal basis for processing this information
- The user has provided consent to the processing of their information.
Where we get this information
- Tracking pixels;
- The observation and recording of activities by the business, such as through the use of cookies.
How we use this information
- Analytics;
- Counting ad impressions to unique visitors;
- Enforcing our Terms of Service;
- Marketing and advertising;
- Performing services;
- Protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities;
- Providing customer service;
- Resolving disputes;
- Verifying customer information.
What happens if we don’t have this information
- Our use of your data for analytics will not be possible;
- Our use of your data for counting ad impressions to unique visitors will not be possible;
- Our use of your data for enforcing our Terms of Service will not be possible;
- Our use of your data for marketing and advertising will not be possible;
- Our use of your data for performing services will not be possible;
- Our use of your data for protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities will not be possible;
- Our use of your data for providing customer service will not be possible;
- Our use of your data for resolving disputes will not be possible;
- Our use of your data for verifying customer information will not be possible.
Identifying information – Vehicle Identification Number (VIN) and general vehicle information (including Year, Make, Model, Color)
Specific piece of information
Vehicle Identification Number (VIN) and general vehicle information (including Year, Make, Model, Color)
Legal basis for processing this information
- The user has provided consent to the processing of their information.
Where we get this information
- Information submitted by the consumer.
How we use this information
- Processing or fulfilling orders or transactions;
- Providing customer service;
- Verifying customer information.
What happens if we don’t have this information
- Our use of your data for processing or fulfilling orders or transactions will not be possible;
- Our use of your data for providing customer service will not be possible;
- Our use of your data for verifying customer information will not be possible.
Internet or other electronic activity – Information regarding your interaction with our website or application
Specific piece of information
Information regarding your interaction with our website or application
Legal basis for processing this information
- The user has provided consent to the processing of their information.
Where we get this information
- Tracking pixels;
- The observation and recording of activities by the business, such as through the use of cookies.
How we use this information
- Analytics;
- Counting ad impressions to unique visitors;
- Enforcing our Terms of Service;
- Marketing and advertising;
- Performing services;
- Protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities;
- Providing customer service;
- Resolving disputes;
- Verifying customer information.
What happens if we don’t have this information
- Our use of your data for analytics will not be possible;
- Our use of your data for counting ad impressions to unique visitors will not be possible;
- Our use of your data for enforcing our Terms of Service will not be possible;
- Our use of your data for marketing and advertising will not be possible;
- Our use of your data for performing services will not be possible;
- Our use of your data for protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities will not be possible;
- Our use of your data for providing customer service will not be possible;
- Our use of your data for resolving disputes will not be possible;
- Our use of your data for verifying customer information will not be possible.
Identifying Information – Name
Specific piece of information
Name
Legal basis for processing this information
- The user has provided consent to the processing of their information.
Where we get this information
- Information submitted by the consumer.
How we use this information
- Enforcing our Terms of Service;
- Marketing and advertising;
- Performing services;
- Providing customer service;
- Resolving disputes;
- Verifying customer information.
What happens if we don’t have this information
- Our use of your data for enforcing our Terms of Service will not be possible;
- Our use of your data for marketing and advertising will not be possible;
- Our use of your data for performing services will not be possible;
- Our use of your data for providing customer service will not be possible;
- Our use of your data for resolving disputes will not be possible;
- Our use of your data for verifying customer information will not be possible.
Identifying information – Phone number
Specific piece of information
Phone number
Legal basis for processing this information
- The user has provided consent to the processing of their information.
Where we get this information
- Information submitted by the consumer.
How we use this information
- Enforcing our Terms of Service;
- Marketing and advertising;
- Performing services;
- Providing customer service;
- Resolving disputes;
- Verifying customer information.
What happens if we don’t have this information
- Our use of your data for enforcing our Terms of Service will not be possible;
- Our use of your data for marketing and advertising will not be possible;
- Our use of your data for performing services will not be possible;
- Our use of your data for providing customer service will not be possible;
- Our use of your data for resolving disputes will not be possible;
- Our use of your data for verifying customer information will not be possible.
Identifying information – IP address
Specific piece of information
IP address
Legal basis for processing this information
- The user has provided consent to the processing of their information.
Where we get this information
- Tracking pixels;
- The observation and recording of activities by the business, such as through the use of cookies.
How we use this information
- Analytics;
- Counting ad impressions to unique visitors;
- Enforcing our Terms of Service;
- Marketing and advertising;
- Performing services;
- Protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities;
- Providing customer service;
- Resolving disputes;
- Verifying customer information.
What happens if we don’t have this information
- Our use of your data for analytics will not be possible;
- Our use of your data for counting ad impressions to unique visitors will not be possible;
- Our use of your data for enforcing our Terms of Service will not be possible;
- Our use of your data for marketing and advertising will not be possible;
- Our use of your data for performing services will not be possible;
- Our use of your data for protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities will not be possible;
- Our use of your data for providing customer service will not be possible;
- Our use of your data for resolving disputes will not be possible;
- Our use of your data for verifying customer information will not be possible.
Identifying information – Email address
Specific piece of information
Email address
Legal basis for processing this information
- The user has provided consent to the processing of their information.
Where we get this information
- Information submitted by the consumer.
How we use this information
- Enforcing our Terms of Service;
- Marketing and advertising;
- Performing services;
- Providing customer service;
- Resolving disputes;
- Verifying customer information.
What happens if we don’t have this information
- Our use of your data for enforcing our Terms of Service will not be possible;
- Our use of your data for marketing and advertising will not be possible;
- Our use of your data for performing services will not be possible;
- Our use of your data for providing customer service will not be possible;
- Our use of your data for resolving disputes will not be possible;
- Our use of your data for verifying customer information will not be possible.
Identifying information – Device identifier
Specific piece of information
Device identifier
Legal basis for processing this information
- The user has provided consent to the processing of their information.
Where we get this information
- Tracking pixels;
- The observation and recording of activities by the business, such as through the use of cookies.
How we use this information
- Analytics;
- Counting ad impressions to unique visitors;
- Enforcing our Terms of Service;
- Marketing and advertising;
- Performing services;
- Protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities;
- Providing customer service;
- Resolving disputes;
- Verifying customer information.
What happens if we don’t have this information
- Our use of your data for analytics will not be possible;
- Our use of your data for counting ad impressions to unique visitors will not be possible;
- Our use of your data for enforcing our Terms of Service will not be possible;
- Our use of your data for marketing and advertising will not be possible;
- Our use of your data for performing services will not be possible;
- Our use of your data for protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities will not be possible;
- Our use of your data for providing customer service will not be possible;
- Our use of your data for resolving disputes will not be possible;
- Our use of your data for verifying customer information will not be possible.
Identifying information – Vehicle Identification Number (VIN) and general vehicle information (including Year, Make, Model, Color)
Specific piece of information
Vehicle Identification Number (VIN) and general vehicle information (including Year, Make, Model, Color)
Legal basis for processing this information
- The user has provided consent to the processing of their information.
Where we get this information
- Information submitted by the consumer.
How we use this information
- Processing or fulfilling orders or transactions;
- Providing customer service;
- Verifying customer information.
What happens if we don’t have this information
- Our use of your data for processing or fulfilling orders or transactions will not be possible;
- Our use of your data for providing customer service will not be possible;
- Our use of your data for verifying customer information will not be possible.
Internet or other electronic activity – Information regarding your interaction with our website or application
Specific piece of information
Information regarding your interaction with our website or application
Legal basis for processing this information
- The user has provided consent to the processing of their information.
Where we get this information
- Tracking pixels;
- The observation and recording of activities by the business, such as through the use of cookies.
How we use this information
- Analytics;
- Counting ad impressions to unique visitors;
- Enforcing our Terms of Service;
- Marketing and advertising;
- Performing services;
- Protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities;
- Providing customer service;
- Resolving disputes;
- Verifying customer information.
What happens if we don’t have this information
- Our use of your data for analytics will not be possible;
- Our use of your data for counting ad impressions to unique visitors will not be possible;
- Our use of your data for enforcing our Terms of Service will not be possible;
- Our use of your data for marketing and advertising will not be possible;
- Our use of your data for performing services will not be possible;
- Our use of your data for protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities will not be possible;
- Our use of your data for providing customer service will not be possible;
- Our use of your data for resolving disputes will not be possible;
- Our use of your data for verifying customer information will not be possible.
With whom we share your personal information
We share the personal information below with the following third parties for the following reasons:
Identifying Information – Name
Specific piece of personal information shared
Name
Categories of third parties with whom personal information is/was shared
- Content management systems;
- Email marketing vendors;
- Email service providers;
- Hosting providers;
- Parties that need to operate the website;
- Spireon/LoJack, ActiveCampaign
Reasons for sharing
- To manage our interactions with you;
- To market to you via email.
Identifying information – Phone number
Specific piece of personal information shared
Phone number
Categories of third parties with whom personal information is/was shared
- Content management systems;
- Email marketing vendors;
- Email service providers;
- Hosting providers;
- Parties that need to operate the website;
- Spireon/LoJack, ActiveCampaign
Reasons for sharing
- To manage our interactions with you;
- To market to you via email.
Identifying information – IP address
Specific piece of personal information shared
IP address
Categories of third parties with whom personal information is/was shared
- Advertising networks;
- Content management systems;
- Data analytics providers;
- Email marketing vendors;
- Email service providers;
- Fraud prevention services vendors;
- Hosting providers;
- Parties that need to operate the website;
- Social networks;
- Spireon/LoJack, ActiveCampaign
Reasons for sharing
- To provide you with advertisements;
- To manage our interactions with you;
- To analyze your interactions with us or our website;
- To market to you via email;
- To prevent or investigate fraud.
Identifying information – Email address
Specific piece of personal information shared
Email address
Categories of third parties with whom personal information is/was shared
- Content management systems;
- Email marketing vendors;
- Email service providers;
- Hosting providers;
- Parties that need to operate the website;
- Spireon/LoJack, ActiveCampaign
Reasons for sharing
- To manage our interactions with you;
- To market to you via email.
Identifying information – Device identifier
Specific piece of personal information shared
Device identifier
Categories of third parties with whom personal information is/was shared
- Advertising networks;
- Content management systems;
- Data analytics providers;
- Email marketing vendors;
- Email service providers;
- Fraud prevention services vendors;
- Hosting providers;
- Parties that need to operate the website;
- Social networks;
- Spireon/LoJack, ActiveCampaign
Reasons for sharing
- To provide you with advertisements;
- To manage our interactions with you;
- To analyze your interactions with us or our website;
- To market to you via email;
- To prevent or investigate fraud.
Identifying information – Vehicle Identification Number (VIN) and general vehicle information (including Year, Make, Model, Color)
Specific piece of information
Vehicle Identification Number (VIN) and general vehicle information (including Year, Make, Model, Color)
Legal basis for processing this information
- The user has provided consent to the processing of their information.
Where we get this information
- Information submitted by the consumer.
How we use this information
- Processing or fulfilling orders or transactions;
- Providing customer service;
- Verifying customer information.
What happens if we don’t have this information
- Our use of your data for processing or fulfilling orders or transactions will not be possible;
- Our use of your data for providing customer service will not be possible;
- Our use of your data for verifying customer information will not be possible.
Internet or other electronic activity – Information regarding your interaction with our website or application
Specific piece of personal information shared
Information regarding your interaction with our website or application
Categories of third parties with whom personal information is/was shared
- Advertising networks;
- Content management systems;
- Data analytics providers;
- Email marketing vendors;
- Email service providers;
- Fraud prevention services vendors;
- Hosting providers;
- Parties that need to operate the website;
- Social networks;
- Spireon/LoJack, ActiveCampaign
Reasons for sharing
- To provide you with advertisements;
- To manage our interactions with you;
- To analyze your interactions with us or our website;
- To market to you via email;
- To prevent or investigate fraud.
Identifying Information – Name
Specific piece of personal information shared
Name
Categories of third parties with whom personal information is/was shared
- Content management systems;
- Email marketing vendors;
- Email service providers;
- Hosting providers;
- Parties that need to operate the website;
- Spireon/LoJack, ActiveCampaign
Reasons for sharing
- To manage our interactions with you;
- To market to you via email.
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Identifying information – Phone number
Specific piece of personal information shared
Phone number
Categories of third parties with whom personal information is/was shared
- Content management systems;
- Email marketing vendors;
- Email service providers;
- Hosting providers;
- Parties that need to operate the website;
- Spireon/LoJack, ActiveCampaign
Reasons for sharing
- To manage our interactions with you;
- To market to you via email.
Identifying information – IP address
Specific piece of personal information shared
IP address
Categories of third parties with whom personal information is/was shared
- Advertising networks;
- Content management systems;
- Data analytics providers;
- Email marketing vendors;
- Email service providers;
- Fraud prevention services vendors;
- Hosting providers;
- Parties that need to operate the website;
- Social networks;
- Spireon/LoJack, ActiveCampaign
Reasons for sharing
- To provide you with advertisements;
- To manage our interactions with you;
- To analyze your interactions with us or our website;
- To market to you via email;
- To prevent or investigate fraud.
Identifying information – Email address
Specific piece of personal information shared
Email address
Categories of third parties with whom personal information is/was shared
- Content management systems;
- Email marketing vendors;
- Email service providers;
- Hosting providers;
- Parties that need to operate the website;
- Spireon/LoJack, ActiveCampaign
Reasons for sharing
- To manage our interactions with you;
- To market to you via email.
Identifying information – Device identifier
Specific piece of personal information shared
Device identifier
Categories of third parties with whom personal information is/was shared
- Advertising networks;
- Content management systems;
- Data analytics providers;
- Email marketing vendors;
- Email service providers;
- Fraud prevention services vendors;
- Hosting providers;
- Parties that need to operate the website;
- Social networks;
- Spireon/LoJack, ActiveCampaign
Reasons for sharing
- To provide you with advertisements;
- To manage our interactions with you;
- To analyze your interactions with us or our website;
- To market to you via email;
- To prevent or investigate fraud.
Identifying information – Vehicle Identification Number (VIN) and general vehicle information (including Year, Make, Model, Color)
Specific piece of information
Vehicle Identification Number (VIN) and general vehicle information (including Year, Make, Model, Color)
Legal basis for processing this information
- The user has provided consent to the processing of their information.
Where we get this information
- Information submitted by the consumer.
How we use this information
- Processing or fulfilling orders or transactions;
- Providing customer service;
- Verifying customer information.
What happens if we don’t have this information
- Our use of your data for processing or fulfilling orders or transactions will not be possible;
- Our use of your data for providing customer service will not be possible;
- Our use of your data for verifying customer information will not be possible.
Internet or other electronic activity – Information regarding your interaction with our website or application
Specific piece of personal information shared
Information regarding your interaction with our website or application
Categories of third parties with whom personal information is/was shared
- Advertising networks;
- Content management systems;
- Data analytics providers;
- Email marketing vendors;
- Email service providers;
- Fraud prevention services vendors;
- Hosting providers;
- Parties that need to operate the website;
- Social networks;
- Spireon/LoJack, ActiveCampaign
Reasons for sharing
- To provide you with advertisements;
- To manage our interactions with you;
- To analyze your interactions with us or our website;
- To market to you via email;
- To prevent or investigate fraud.
How we protect your information
We have implemented the following measures to protect and safeguard your personal information:
- Using ssl or other secure connection technologies when receiving or sending personal information beyond internal networks;
- Maintaining up-to-date software and safeguards.
Sale of your information
We do not sell your personal information.
Cookies
A cookie is a small piece of data sent from a website and stored on your device by your browser. This Website collects cookies and may use cookies for reasons including, but not limited to:
- Analyzing our Website traffic;
- Analyzing your interactions with advertisements;
- Identifying if you are signed in to the Website;
- Testing content on the Website;
- Storing information about your preferences;
- Recognizing when you return to the Website.
Most web browsers automatically accept cookies. However, you can modify your browser settings to decline cookies, if you prefer. This setting may prevent you from taking full advantage of the Website.
Children’s privacy
This Website is intended for use by a general audience and does not offer services to children. Should a child whom we know to be under 18 send personal information to us, we will use that information only to respond to that child to inform him or her that they cannot use this Website.
Analytics programs
This Website uses Google Analytics to collect information about you and your behaviors. If you would like to opt out of Google Analytics, please visit https://tools.google.com/dlpage/gaoptout/.
Information Retention
We retain all of the information that we collect until we no longer need the information to contact you.
Direct Marketing
We use the information that we collect about you for direct marketing purposes. Direct marketing is the act of selling products or services directly to consumers rather than through retailers. You may, at any time, request that we cease to use your information for direct marketing purposes by emailing us at [email protected].
You rights
All visitors or users of this website have the following rights with regard to their personal information:
- The right to access the personal information that we have collected about you.
- The right to say no to the sale of your personal information.
- The right to request that we delete all or some of the personal information that we have collected on you.
- The right to ask us to transmit your personal information that we have collected on you to another provider (where technically feasible).
- The right to request that we amend any of the information that we have collected about you.
- The right to withdraw your consent to the processing of your data.
- The right to request that we restrict the processing of your data.
- The right to lodge a complaint regarding our collection, sharing and processing of data with competent authorities in the proper jurisdiction.
- The right to stop receiving unwanted direct marketing.
Exercising your rights
You may exercise the rights specified above by submitting a consumer request to:
Samuel Smith
Managing Partner
[email protected]
*850) 407-3017
https://vgmotorsdirect.com/
6710 Embassy Blvd Unit 207, Port Richey, FL 34668
United States
We will need to verify your identity prior to effectuating your request. To verify your identity, you will need to provide us with the following information with your request:
Please note that we may be unable to process your request if you do not provide us with the above information.
We will respond to most consumer requests within 30 to 45 days of receipt, depending upon where you reside. However, some requests may take longer. We will notify you in writing if we need more time to respond. We have the ability to deny your request(s) if certain exceptions in the law apply. If we do deny your request, we will provide you with the reasons for such denial.
You may lodge a complaint with us by contacting the person accountable and responsible for our privacy practices and procedures at the contact information above. You may also lodge a complaint with the Office of the Privacy Commissioner of Canada by visiting this page or calling 1-800-282-1376.
Location of data processing
All data processing activities undertaken by us take place in United States.
Third-party websites
This Website may contain hyperlinks to websites operated by parties other than us. We provide such hyperlinks for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. It is up to you to read and fully understand their Privacy Policies. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.
Do not track
Do Not Track is a preference you can set on your browser to inform websites that you do not want to be tracked. We do not support Do Not Track (“DNT”). You can either enable or disable Do Not Track by visiting the Preferences or Settings page of your browser.
Transferring data
We plan to transfer data to the United States. This means that your information may be processed in a country outside of Canada and it may be accessible to law enforcement authorities and national security authorities of that country and jurisdiction.
Changes to privacy policy
We reserve the right to amend this Privacy Policy at any time. We will notify you of any changes to this Privacy Policy by posting the updated Privacy Policy to this website or application.
Questions
If you have any questions about this Privacy Policy, please contact us at [email protected].
Returns
Once a LoJack device purchased from VG Motors is installed, it is no longer eligible for returns or reimbursement of any kind.
